Quote from Guest on August 24, 2022, 7:04 pm

The coronavirus pandemic forced many call centers to switch to a work-from-home model. If
yours was one of them, you know that while many agents love this type of work, it also brings
plenty of challenges.
The key problems for a work from home call centers
1. Problem with IT
2. Unsuitable Equipment
3. Distraction at Home
4. Security Problem
5. Lack of Access to Information

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